Warnings & Bans
I got a false warning!
You may create a thread in our Warning Appeals section of the forums if a warning was made in error.
Do not create a thread if your message got marked as a possible scam.
It says my message is a scam! I'm scared!
That simply means the message may be reviewed by Game Administration. There is nothing to worry about unless you were actually trying to scam someone.
However, sending too many such messages in a short time may result in an automatic ban that can be appealed provided you were not actually attempting to scam users.
My account got banned! How can I appeal my ban?
You may create a thread in our Ban Appeals section of the forums if the ban was made in error.
Please understand that bans will not be removed simply because you please or lie in your appeal.
How long am I banned?
Bans are permanent, unless stated otherwise in your ban message.
People banned for cheating or inappropriate behaviour are not permitted to use or create any other accounts.
I don't know why I'm banned! I was banned for no reason!
The reason for the ban is visible when you attempt to log into the banned account or try to view the profile.
I got banned for abuse or cheating, can I know how I got caught? I want proof! You have no proof!
No, you may not. Any demands for proof as a pretext to gain such information will be ignored. You have to understand this not a court system. Actions are taken at our discretion.
What will happen to my banned account? Can I have my pokemon?
No you cannot have your pokemon. The account will eventually be deleted during game maintenance.
I don't know what happened! Maybe someone else got into my account and broke the rules!
Sorry, your account is still your responsibility.
Can I start again?
Provided you read and follow the rules and your ban doesn't specifically state that you're not welcome.